ÇàÇà²Ýapp

Skip to main content
Keeping You Connected

Office of Information Technology

We ÇàÇà²Ýapp innovation and advance ÇàÇà²Ýapp and research at ÇàÇà²Ýapp State by providing reliable, sustainable technology solutions to our University community.

Latest OIT News

Windows 11 Available May 22
University transition to Zoom Phone coming soon
Max's Minute: IT Transparency
New Features to Canvas Discussion Boards
Contact Us

OIT Hours and Contact Information

Contact the Help Desk at (208) 426-4357, helpdesk@boisestate.edu, , or use .

Help Desk Hours

  • Monday through Friday, 7:00 am to 5:00 pm
  • Saturday and Sunday, 10:00 am – 5:00 pm

Operating hours are listed on our Hours and Contact Information page. Please check regularly as hours and modes of service are subject to change.

Need Assistance Resetting Your Password?
Max's Minute

Transparency, Trust, and Collaboration

CIO Max Davis-Johnson highlights the pivotal role of transparency in fostering trust and collaboration between the Office of Information Technology and our ÇàÇà²Ýapp State community.

Openly sharing information mitigates uncertainty and enhances decision-making throughout the campus. Transparency serves as a foundation that not only holds IT accountable but also drives operational excellence. This is evident through various initiatives, such as our Project Management Office dashboard, dedicated university project websites, customer satisfaction metrics, and continuous engagement through regular meetings with key colleges and departments.

April Numbers

Key metrics

4.9

Customer satisfaction score (out of 5.00)

4,072

Total incidents and requests

1,934

Incidents resolved on first contact

None

Critical incidents reported

94

High priority incidents reported

12%

Top number of incidents by category (Password self service)

Need Assistance?

For more information, contact the Help Desk at (208) 426-4357, helpdesk@boisestate.edu, , or .

Back To Top